Our guarantees

Free Estimates

We'll look at your project and provide a written estimate at no cost and with no obligation to hire us.

• Estimates cover the scope described in writing: surfaces, rooms, products and prep.
• Service area: the towns listed on our service area page. TODO (owner to confirm): any travel limits, or areas where estimates are done from photos
• Estimates are valid for TODO (owner to confirm): number of days.

Best Price Guarantee

If you receive a lower written quote from another contractor for the same scope of work, show it to us and we'll TODO (owner to confirm): match it, or beat it by a set amount or percent.

• Same scope means the same rooms and surfaces, the same prep, the same or equivalent product line and number of coats, or the same flooring product and installation method. TODO (owner to confirm): how 'equivalent product' is judged
• How it's verified: a dated, written, itemized quote from an insured contractor who serves your area, shown to us before work starts. TODO (owner to confirm): how recent the competitor quote must be; whether proof of insurance or licensing is required
• Exclusions: TODO (owner to confirm): for example: quotes that leave out prep or use different materials, homeowner-supplied materials, advertised 'starting at' prices, jobs below a minimum size
• The guarantee applies to our estimate before you sign, not after the job is complete. TODO (owner to confirm): confirm

Want to check us first? Our price transparency table compares our typical prices with published averages, and the Open Bid Board invites other contractors to beat our bids.

100% Satisfaction Guarantee

At the end of every job we walk through the work with you. If something isn't right with our workmanship, tell us and we'll make it right.

• How to use it: point it out during the final walk-through, or contact us within TODO (owner to confirm): number of days of completion at 715-500-1361 or stcroixpaintandfloor@gmail.com.
• What “make it right” means: we'll fix workmanship issues such as missed spots, drips, uneven cut lines or installation defects at no charge. TODO (owner to confirm): whether refunds are ever offered, and how
• Not covered: TODO (owner to confirm): for example: damage from moisture, settling, leaks or misuse; normal wear; product defects covered by the manufacturer's warranty; colors chosen by the customer; work by others
• Manufacturer warranties on paint and flooring products are separate and pass through to you as the manufacturer allows.

Questions?

Ask anything about these terms during your free estimate, or call 715-500-1361.